Services & Rates
The Mountaintop Area Joint Sanitary Authority not only supplies waste water treatment, but also provides sewer inspection services for new construction and structure modifications.
Having problems?
The Mountaintop Area Joint Sanitary Authority should be your main contact for any sewer problem (e.g., blocked sewer, replacing or moving service lateral, grinder pump alarm).
If you are experiencing problems with a service lateral, an employee of the Authority should be contacted. The Authority will verify if the problem exists in the homeowner’s line or the Authority’s lines. The Authority will not assume responsibility for a blockage based on the opinion of a cleaning contractor if an employee of the Authority is not present during cleaning. There is no charge to have an employee present for this cleaning.
If the service lateral must be replaced because of deterioration of the line, or if it must be relocated for construction on the homeowner's property, a sewer permit must be obtained and the construction inspected by an Authority inspector.
Grinder pump not working or alarm sounding?
Mountaintop Area Joint Sanitary Authority Grinder Pump Policy
The Mountaintop Area Joint Sanitary Authority not only supplies waste water treatment, but also provides sewer inspection services for new construction and structure modifications.
Having problems?
The Mountaintop Area Joint Sanitary Authority should be your main contact for any sewer problem (e.g., blocked sewer, replacing or moving service lateral, grinder pump alarm).
If you are experiencing problems with a service lateral, an employee of the Authority should be contacted. The Authority will verify if the problem exists in the homeowner’s line or the Authority’s lines. The Authority will not assume responsibility for a blockage based on the opinion of a cleaning contractor if an employee of the Authority is not present during cleaning. There is no charge to have an employee present for this cleaning.
If the service lateral must be replaced because of deterioration of the line, or if it must be relocated for construction on the homeowner's property, a sewer permit must be obtained and the construction inspected by an Authority inspector.
Grinder pump not working or alarm sounding?
Mountaintop Area Joint Sanitary Authority Grinder Pump Policy
- MAJSA will only respond to service calls between the hours of 7 am and 3 pm Monday Sunday, excluding MAJSA employee Holidays1. Customers must refrain from using water until MAJSA personnel repair the malfunction. Failure to refrain from using water will result in the customer having to pump the tank prior MAJSA providing service.
- MAJSA personnel will not enter a property on a service call without being accompanied by the owner or an adult authorized representative of the owner. MAJSA employees will provide proper identification upon request of property representative. Note that all MAJSA employees will utilize MAJSA labeled vehicles for service calls.
- MAJSA will only service Environmental One Corporation (E/One) grinder pumps manufactured after 2008. If a customer has a grinder pump that has NOT been manufactured by Environmental One Corporation (E/One), or is older than 2008, then the customer must contact a contractor for service or repair work on their pump.
- If a grinder pump is located inside a building, it must be accessible from an exterior entrance with a minimum door area of 6' 8" in height by 3' in width and must be located in an accessible area with a minimum 7' height clearance.
- A grinder pump to be serviced, whether located inside a building or outdoors shall have a grinder pump lockout disconnect switch or a pigtail2 plug electrical disconnect. MAJSA employees are not authorized to do electrical work. If the electric connection for the grinder pump does not meet these minimum requirements service will not be performed until the electric service is corrected and rendered acceptable by MAJSA. .
- There will be no charge to the customer for service except as noted in #7 below. When the customer has a grinder pump issue, MAJSA personnel will install a refurbished pump (same model or newer) at the customer's property. The pump needing repair will be taken by MAJSA, refurbished, and placed in MAJSA inventory for future use as MAJSA deems appropriate. MAJSA reserves the right to charge for the costs of repairs or replacement of a grinder pump depending on the circumstances.
- Excess service calls3 for any property will be reviewed by the MAJSA Board and may result in termination of service under this grinder pump policy for the property in question.
- The owner requesting service from MAJSA shall release MAJSA, its Board, appointed officials, consultants, employees, contractors and representatives from all damages, accidents, casualties, occurrences, or claims (including court costs and reasonable attorney fees) which might arise or be asserted against MAJSA or said representatives from any service provided.
- MAJSA DISCLAIMS ANY WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF HABITABILITY, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. MAJSA DOES NOT WARRANT, GUARANTEE, OR MAKE ANY REPRESENTATIONS REGARDING THE SERVICE WORK IT PERFORMS FOR A CUSTOMER, OR THE PARTS IT PROVIDES TO A CUSTOMER. THE ENTIRE RISK AS TO THE RESULTS AND PERFORMANCE OF THE WORK PERFORMED BY MAJSA IS ASSUMED BY THE CUSTOMER.
- A list of MAJSA employee Holidays can be found at www.majsa.org
- A device used to connect the electrical service line into the grinder pump control panel.
- Excess service calls are considered to be more than two in any calendar year.